Frequently Asked Questions
How do I know if HRbox™ is right for my business?
As a values driven business it is likely here that you’ll know HRbox™ is a fit for you. If you are a company leader who values authenticity, working hard, doing the right thing, is growth minded, cares about your people and leading with humility, then you are a great fit for our team. Trusting our expertise, as a specialised team of HR professionals who have a proven, measurable and commercial process, will get the very best out of us.
What's different about HRbox™?
There are three big differences working with us. We are commercial, we make HR measurable and we integrated fully into your team.
HRbox™ is a subscription service for growth minded small to medium businesses, most likely between 10-250 employees. You can build your HR program based on your own needs as you grow and evolve, with our modular services.
HRbox™ is the brainchild of Wall Street HR, a pioneer in outsourced HR working across Australia. HRbox™ provides unlimited HR advice & conciliation including free use of our proprietary people and culture management software, CentralStation™.
We fully manage your people as an outsourced HR company, including all contracts, templates and resources. You have access to the depth and breadth of our expert team as you need it, without the limitations of internal overheads.
We are uniquely commercially minded with measurable HR outcomes. We understand how people drive your business success.
We are powered by PeopleEconomics®, which is a proven and measurable 12 point framework to get the most out of your people.
Best of all we become one of your team.
What if I don't know what I need to be compliant or to drive business success?
Talk to one of our HR consultants to design a package that’s right for you. You can change it any time to add services as your needs grow or your headcount changes. If you are ready to move from basic compliance and unlimited advice for one designated company contact to wanting all your employees to have support you can change at any time. To begin driving culture change or if you want your people to drive business success you can upgrade at any time.
We already have a Payroll software account. Can you use that?
Yes, we can use other systems and can provide you an additional quote to manage your Payroll using any system you prefer. However, we generally make it mandatory to use CentralStation™ because it fully integrates your entire HR systems as a full people and culture management system. Other HRIS technologies don’t do a lot of what CentralStation™ does. We’re not like the others. CentralStation™ has been built by HR people for HR, including the ability to make your HR processes measurable and automated.
So, yes, you can use other software… but we don’t know why you’d want to.
Ask your HR consultant for a demo of CentralStation™ today. More here.
Why is your on-boarding a separate scope of work?
Many different providers refer to ‘on-boarding’ as different things and it can be confusing. We help you input your existing data into our CentralStation™ people and culture management system as part of our onboarding, but it doesn’t stop there. It is essential that we audit all of your data for compliance and then we ensure rectification takes place to standard to protect you and your workers. This is different for every business depending on the state of their records and contract templates within their particular award criteria. Once you are compliant and everything is as it should be we also train your team on how to use our system and how to help maintain best practice. On-boarding, done properly, is more than just importing data.
I’m an employee and need advice. Can you help?
Our HRbox™ High Performance Plan covers all our client’s employees for unlimited advice. We can also help employees of our clients on other subscription plans, depending on how many nominated contacts they opt for in the plan they choose. We also offer hourly support on a needs basis for those not covered in the regular plans as an optional extra.
If your employer is not yet a client of ours and you are needing urgent advice, we recommend you go to FairWork for the latest information on your award and circumstances. Here is the link to begin the process: https://services.fairwork.gov.au/get-help
How do your costs compare to hiring my own HR manager?
Our goal is to be far more cost effective than hiring your own HR team, and to provide the expertise from a team of commercially minded specialists driving your business success with measurable HR outcomes. We believe in HRROI (Human Resources Return On Investment). You don’t have fixed overheads and can scale as you change too. You gain all the expertise, save costs and you also have a designated consultant integrated within your team as if one of your own. Typical HR administration and communications require costly software and integrations as well, but we offer free people and culture software to all our subscribers, and 3 months free feature upgrades.
A common calculation for basic HR and payroll support as an in-house overhead is below. Talk to one of our team for an accurate quote for the services you need to see how cost effective outsourcing really is.
Isn't it cheaper to do it myself?
Many small businesses start managing their people themselves but find it a big headache to remain compliant. If you breach awards, laws or employment regulations the penalties can be dramatic. Think about the cost to your business for not securing the right advice or managing your commercial risks. We believe in prevention, rather than coming in to get you out of the fire!
Think about the head hour cost of your current team and the tangible value of their time and the output that they could be placing elsewhere in the business. Many of our clients find the internal time and resources used are a false saving, particularly when the most expensive people end up taking on this work and it isn’t actually their expertise.
What HRIS system do you use?
We have our own proprietary software called CentralStation™ that is like an HRIS system only it has features added to help drive culture change and is designed to help track and measure your HR outcomes. CentralStation™ basics are free to all our subscribers, and all features are free for 3 months too. Ask for a demo today.
What's PeopleEconomics®
PeopleEconomics® is a proven and measurable 12 point framework to get the most out of your people. PeopleEconomics® was designed by Wall Street’s founder Leah Akoka to capture the effects of psychological, cognitive, emotional, cultural, and workplace factors that impact the mindset & decisions of individuals and business leaders; and ultimately the performance of the business. We embed PeopleEconomics® within your business and into our automated HR processes using CentralStation™, our people and culture management system, to get the best out of your people. Unlock the true potential of your people with PeopleEconomics®.
How do you work?
The best thing about how we work is how we become part of your team. Our designated HR team is fully integrated into your business. We help embed our values based people and culture process into your business. We are more than complaince and advice, as we are commercially minded and here to help avoid problems in the first place. Our consultants have all worked in business before, and have industry specialisations.
Our proven process is backed by PeopleEconomics® to get the best out of your people. We’re here to help drive your business forward with measurable HR outcomes. You choose how much or how little support you need, and can change it at any time.
For more, see our client onboarding process here.